The golden rule in dealing with difficult people is: try NOT to escalate the problem, not to make th

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The golden rule in dealing with difficult people is: try NOT to escalate the problem, not to make the situation worse. The word 'escalate' is similar in meaning to:

A.make something more serious

B.make something less serious

C.cool down

D.burst into anger

参考答案:

答案:make something more serious