Whichofthefollowingisnotpartofamodernqualitymanagementconcept?()

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A、Performance standard is zero defects

B、Quapty must be inspected in

C、85% of failures occur because of the process, not the worker

D、Quapty is a 4 cycle process – plan/do/check/act

参考答案:

B

A.C.D是经典质量理论,只有B不是。

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